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Younan Younan is looking for a Technology job in Nicosia;Limassol, Cyprus.
Candidate Info
Name
Younan Younan
Gender
Male
Marital Status:
Married
Children:
2
Country Of Origin:
CANADA
Last Updated:
21/06/2006
Residence / Contact Details
Professional Experience
SAT-7 Media Service, Cyprus (www.sat7.org)
Operations Director (July 04 till present)
Manage, direct and monitor all aspects of SAT-7 operations, ensuring their smooth and efficient operation in a cost effective way, and to implement decisions made by the CEO and International Board. My rresponsibilities included, SAT-7 Production & Broadcast Operations, Information Technology & Engineering, Human Resources, Office Services and the Sales & Marketing activities.
Highlights:
The establishment of a Master Control Room (and playout centre) in Cyprus, to provide live scheduling for its digital satellite TV service, that included providing the Board with a detailed strategic plan with SWAT analysis and required budget for the project and later managed and directed all aspects of implementation.
The establishment of an Uplink Facility next to the Master Control Room to transmit the video signal to the satellite. The project saved SAT-7 hundreds of thousands of dollars.
Worked with the CEO and external consultant on creating strategic plan for the organization and worked with different departments on creating departmental business plans.
The establishment of Personnel department; accomplishments included reviewing and changing the staff policy manual, drafting new policies, creating an appraisal system and personal development plan, organized staff retreats.
SAT-7 Media Service, Cyprus (www.sat7.org)
Information Technology Director, (July 02 –July 04)
Responsible for developing and implementing SAT-7 IT polices and strategies world-wide. Oversight of the day-to-day development, installation and maintenance of business software, networking, hardware, data management, websites. Managing and directing IT teams and departments in SAT-7 offices world wide
Highlights:
IT accomplishment included, among many others, the developing of a new Arabic Website, the renovation of the exiting English Website, the creation of an Intranet, the developing of several Web-based applications for different departments and the implementation a new email system.
Microsoft, Toronto, Canada
Infrastructure Consultant, (July 00-Jun 2002)
Provided strategic and technical consulting services to different enterprises, to implement and deploy Microsoft products, especially Microsoft System Management 2.0, Microsoft Operation Manager.
• Analyze existing network architecture, Identify major problems and recommend infrastructure change.
• Design and implement a “Re-structure” for un existing systems management infrastructure for enterprises with over 10,000 users.
• Review and validate design and implementation plans.
• Prepare and provide proposals and project plans.
• Evaluate new technologies, exchange ideas and experiences with colleagues and constantly upgrade my skills.
• Conduct technical training to Microsoft partners on new products and technologies.
Lucent Technologies, Toronto Canada
Systems Engineer, (Dec.97-July 00t)
The primarily responsibility was to create and distribute software packages to thousands of users (no matter where they are located) using remote tools and programs. This saved costs of users’ visits. While working with Lucent, I was also made responsible for Y2K desktop remediation for Canada and CALA (more than 12,000 users) and accordingly I was a member of Lucent International team, we provided cure to more than 120,000 users global wise using remote tools (Microsoft SMS). Meantime I was responsible for the Back Office Servers (35 Windows NT servers)
Systems Analyst, (March 96 –Dec.97)
I have been made responsible for several technical projects with different teams, one of these projects was to standardize all software and hardware workstations for Canadian users, other was to install and configure Microsoft Systems Management Server and SQL database. I was also part of the team who implemented and maintained Microsoft Exchange Server. One other major role was to provide tier 3 level of technical support.
Ontario Government, Management Board Secretariat MBS (Contract)
Computer Consultant, (June 95 - March 96)
Primary technical development resource (NOVELL, Windows and Mainframe) for the workstation standardization project, moving over 2500 workstations from widely varying DOS, Windows, and NOVELL configurations, to consistent Windows for Workgroup, NOVELL 3.12 environment. The project demanded extensive installation, configuration and testing of a wide variety of software and hardware
City Bank, Toronto, Canada (Contract)
PC LAN Support, (December 94 - April 95)
Worked with a team of seven people to provide second level technical support to more than 1000 users. Upgraded hundreds of workstations to Banyan Vines and moved the whole bank from Archnet to Ethernet topology. We were also responsible for supporting the Traders and securing their data.
Alamiah Group (Sakhr Software, www.sakhr.com), Cairo, Egypt
Technical Support Manager, (July 92 - July 94)
Alamaiah is one of the biggest “Arabic” software companies in the Middle East that offered a wide range of Arabic applications to the Market of the Middle East.
I supervised a team of five technical support staff. We offered technical assistance and help to our customers.
Accomplishments:
• Conducted quality control and final test to products after studying and evaluating competitors’ products.
• Provided primary support to major clients and government ministries in Egypt, Kuwait and Dubai.
• Liaised with beta sites on behalf of the company and reported the feedback to top management.
• Reviewed manuals and authorized end user documentation.
• Prepared market technical evaluation and feedback accompanied with upgrade recommendations.
• Assumed full responsible for fixing and solving all in-house software and hardware problems.
• Administered, maintained and troubleshot in-house NOVELL 3.11 for 250 users.
• Customized programs to fit customers’ equipment in Turbo C language.
• Represented the company at international exhibitions to demonstrate the company’s products.
International Computer Systems (IBM Dealer in Egypt)
Customer Support, (May 90 – July 92)
Worked with a team of 6 Hardware and Software Engineers to respond to customer calls and build Networks on site, for example, we installed, configured a 50 user NOVELL 2.15 Network at Price Water House, trained the users on different software packages.
Operations Director (July 04 till present)
Manage, direct and monitor all aspects of SAT-7 operations, ensuring their smooth and efficient operation in a cost effective way, and to implement decisions made by the CEO and International Board. My rresponsibilities included, SAT-7 Production & Broadcast Operations, Information Technology & Engineering, Human Resources, Office Services and the Sales & Marketing activities.
Highlights:
The establishment of a Master Control Room (and playout centre) in Cyprus, to provide live scheduling for its digital satellite TV service, that included providing the Board with a detailed strategic plan with SWAT analysis and required budget for the project and later managed and directed all aspects of implementation.
The establishment of an Uplink Facility next to the Master Control Room to transmit the video signal to the satellite. The project saved SAT-7 hundreds of thousands of dollars.
Worked with the CEO and external consultant on creating strategic plan for the organization and worked with different departments on creating departmental business plans.
The establishment of Personnel department; accomplishments included reviewing and changing the staff policy manual, drafting new policies, creating an appraisal system and personal development plan, organized staff retreats.
SAT-7 Media Service, Cyprus (www.sat7.org)
Information Technology Director, (July 02 –July 04)
Responsible for developing and implementing SAT-7 IT polices and strategies world-wide. Oversight of the day-to-day development, installation and maintenance of business software, networking, hardware, data management, websites. Managing and directing IT teams and departments in SAT-7 offices world wide
Highlights:
IT accomplishment included, among many others, the developing of a new Arabic Website, the renovation of the exiting English Website, the creation of an Intranet, the developing of several Web-based applications for different departments and the implementation a new email system.
Microsoft, Toronto, Canada
Infrastructure Consultant, (July 00-Jun 2002)
Provided strategic and technical consulting services to different enterprises, to implement and deploy Microsoft products, especially Microsoft System Management 2.0, Microsoft Operation Manager.
• Analyze existing network architecture, Identify major problems and recommend infrastructure change.
• Design and implement a “Re-structure” for un existing systems management infrastructure for enterprises with over 10,000 users.
• Review and validate design and implementation plans.
• Prepare and provide proposals and project plans.
• Evaluate new technologies, exchange ideas and experiences with colleagues and constantly upgrade my skills.
• Conduct technical training to Microsoft partners on new products and technologies.
Lucent Technologies, Toronto Canada
Systems Engineer, (Dec.97-July 00t)
The primarily responsibility was to create and distribute software packages to thousands of users (no matter where they are located) using remote tools and programs. This saved costs of users’ visits. While working with Lucent, I was also made responsible for Y2K desktop remediation for Canada and CALA (more than 12,000 users) and accordingly I was a member of Lucent International team, we provided cure to more than 120,000 users global wise using remote tools (Microsoft SMS). Meantime I was responsible for the Back Office Servers (35 Windows NT servers)
Systems Analyst, (March 96 –Dec.97)
I have been made responsible for several technical projects with different teams, one of these projects was to standardize all software and hardware workstations for Canadian users, other was to install and configure Microsoft Systems Management Server and SQL database. I was also part of the team who implemented and maintained Microsoft Exchange Server. One other major role was to provide tier 3 level of technical support.
Ontario Government, Management Board Secretariat MBS (Contract)
Computer Consultant, (June 95 - March 96)
Primary technical development resource (NOVELL, Windows and Mainframe) for the workstation standardization project, moving over 2500 workstations from widely varying DOS, Windows, and NOVELL configurations, to consistent Windows for Workgroup, NOVELL 3.12 environment. The project demanded extensive installation, configuration and testing of a wide variety of software and hardware
City Bank, Toronto, Canada (Contract)
PC LAN Support, (December 94 - April 95)
Worked with a team of seven people to provide second level technical support to more than 1000 users. Upgraded hundreds of workstations to Banyan Vines and moved the whole bank from Archnet to Ethernet topology. We were also responsible for supporting the Traders and securing their data.
Alamiah Group (Sakhr Software, www.sakhr.com), Cairo, Egypt
Technical Support Manager, (July 92 - July 94)
Alamaiah is one of the biggest “Arabic” software companies in the Middle East that offered a wide range of Arabic applications to the Market of the Middle East.
I supervised a team of five technical support staff. We offered technical assistance and help to our customers.
Accomplishments:
• Conducted quality control and final test to products after studying and evaluating competitors’ products.
• Provided primary support to major clients and government ministries in Egypt, Kuwait and Dubai.
• Liaised with beta sites on behalf of the company and reported the feedback to top management.
• Reviewed manuals and authorized end user documentation.
• Prepared market technical evaluation and feedback accompanied with upgrade recommendations.
• Assumed full responsible for fixing and solving all in-house software and hardware problems.
• Administered, maintained and troubleshot in-house NOVELL 3.11 for 250 users.
• Customized programs to fit customers’ equipment in Turbo C language.
• Represented the company at international exhibitions to demonstrate the company’s products.
International Computer Systems (IBM Dealer in Egypt)
Customer Support, (May 90 – July 92)
Worked with a team of 6 Hardware and Software Engineers to respond to customer calls and build Networks on site, for example, we installed, configured a 50 user NOVELL 2.15 Network at Price Water House, trained the users on different software packages.
Qualifications
Leadership, Management, and Communication:
• Extensive experience in managing and implementing systems management solutions for large enterprises.
• Lead big projects and manage team members in various stages of a project operation from initiation to closure.
• Encourage team building, follow leading-by-example approach and promote a positive attitude. Naturally motivate and inspire colleagues to develop and produce their best by working side by side and keeping all participants informed and closely connected to the project end goal.
• High skills in defining strategies mainly related to IT, Broadcast and Marketing and draft business plans.
• Extensive experience in creating business cases, cost/benefit analysis, project plans and schedules with participation of assigned project resources.
• Human Resources & Organization Behavior talents; managing personnel, dealing with different cultures and backgrounds, coping with organizational changes, staff motivation and personal development.
• Financial skills; create and maintain project budgets, cash flows and financial analysis.
• Good experience with governmental relations including work permits & Social Insurance regulations in Cyprus.
• Excellent negotiation skills, managing and handing contracts.
Information Technology and TV Broadcast:
• Comprehensive hands on experience in information systems and an excellent understanding of the entire software development life cycle with emphasis on analysis, testing, implementation and training.
• Proficiency in designing and implementing Information Technology and TV Broadcast projects infrastructure including the latest technology evaluation and systems integration.
• Extensive experience in managing and implementing systems management solutions for large enterprises.
• Lead big projects and manage team members in various stages of a project operation from initiation to closure.
• Encourage team building, follow leading-by-example approach and promote a positive attitude. Naturally motivate and inspire colleagues to develop and produce their best by working side by side and keeping all participants informed and closely connected to the project end goal.
• High skills in defining strategies mainly related to IT, Broadcast and Marketing and draft business plans.
• Extensive experience in creating business cases, cost/benefit analysis, project plans and schedules with participation of assigned project resources.
• Human Resources & Organization Behavior talents; managing personnel, dealing with different cultures and backgrounds, coping with organizational changes, staff motivation and personal development.
• Financial skills; create and maintain project budgets, cash flows and financial analysis.
• Good experience with governmental relations including work permits & Social Insurance regulations in Cyprus.
• Excellent negotiation skills, managing and handing contracts.
Information Technology and TV Broadcast:
• Comprehensive hands on experience in information systems and an excellent understanding of the entire software development life cycle with emphasis on analysis, testing, implementation and training.
• Proficiency in designing and implementing Information Technology and TV Broadcast projects infrastructure including the latest technology evaluation and systems integration.
Skills
Other skills and talents:
• Understand the business and ministry of Christian organizations mainly working in the Middle East and North Africa.
• Good understanding of dealing with major donors and communicating with fundraisers.
• Excellent personal contact Network with Christian leaders in the Middle East and North Africa.
• Excellent listener with strong communication, analytical, problem solving and organizational skills.
• Fluent in the English and Arabic languages and familiar with the Greek language and trying to improve it.
• Understand the business and ministry of Christian organizations mainly working in the Middle East and North Africa.
• Good understanding of dealing with major donors and communicating with fundraisers.
• Excellent personal contact Network with Christian leaders in the Middle East and North Africa.
• Excellent listener with strong communication, analytical, problem solving and organizational skills.
• Fluent in the English and Arabic languages and familiar with the Greek language and trying to improve it.
Education
EDUCATION
Master in Business Administration (MBA), in progress (2 years term, started September 2005)
Microsoft Certified Systems Engineer, Toronto, Canada, 1998.
Bachelor of Science in Electronics and Telecommunications Engineering, Cairo, Egypt, June 1988.
Master in Business Administration (MBA), in progress (2 years term, started September 2005)
Microsoft Certified Systems Engineer, Toronto, Canada, 1998.
Bachelor of Science in Electronics and Telecommunications Engineering, Cairo, Egypt, June 1988.
