Peter O'HARA Resume

My current position is  a recruitment officer for the Business Service Orgainsation which works on behalf of the Health Service across Northern Ireland.As a recruitment officer I provide high quality admin supportusing a software package named HRPTS (Human Resources Payroll Travel &Subsistence) to respective service area ensuring the effective operation of systems and procedures Assist with the analysis and monitoring of information and stats. Act as first port of contact for all stakeholders ensuring their queries are dealt with efficiently. Conduct recruitment procedures  in line with best practices and manage all records that are held, created and used as part of the the organisation including customers, stakeholders and public records.

I help oversee the smooth communication between management of posts in varous sectors including Physios, Nurses, Admin &Clerical Officers, Support Service Workers and members of the public. I  do this by advertising posts onto the HSC recruit website. I help arrange interviews  for those successfully shortlisted. This involves being in constant communication with managers. Once the interviews are completed and outcomes finalised  posts/jobs are filled and where necessary waiting lists are created. Candidates who are successflly offer jobs then have to go through a through pre-emplyment check screening process, which once completed can commence their post. 

When i worked with Southern Health &Social Care Trust as a band 2 support worker I was tasked with data entry and other computer based activities such as typing using general office programs and Trust specific computer programs i.e. SAP GUI, Infra Portal, ICT systems like Human Resources Payroll, Travel and Subsistence HRPTS and the Microsoft Office packages)

Performed general offices duties including answering phone calls filing and photocopying and responding to emails and reception duty- deal with enquires from workers and the general public by phone call and in person. I was also put in charge with maintaining databases of Trust employees by ensuring files are updated and all relevant documentation is kept in order using excel and SAP GUI and assisted other staff members in the office with their work as and when required.

I have also attained experience working with students in a educational environement. This role involved acting as a substitute teacher in Monaghan Vocation Educational School. I was asked on an irregular part time basis to stand in for absentee teachers. For this role I was given responsibility under Principle orders to supervise classroom activity and manage  the classroom and where possible oversee that learning work is carried out by the students. The role also involved taking roll call of class and distribute work to students- prepare hand-outs and support them in completing the assigned work. In this school setting I also assisted with outside curricular activity like school football teams, swimming and basketball squads which I enjoy doing very much.

As an Administration internee with the Monaghan Education Centre organisation I was expected to be able to organise, file data and record all material on Microsoft Access and Excel. Other jobs were scanning and photocopying documents. I acted as minute taker where i take minutes at meeting and re-write improving my writing and listening skills and hastens my typewriting skills. I had to handle customer requests and maintain good people relations.Answering telephone queries in a professional manner on mentors behalf.

I aslo worked as a Part time Leisure Centre Attendant with Coral Leisure where I worked part of a team, occasionally I was needed to act on standby as call receptionist- take customer calls for class bookings and enquiries and serve Pay As You Go customers as well as Type/publish notices for the public s attention. Central to this job was  to be a lifeguard where I ensured patrons are safe and adhere to pool rules. Managed cleaning tasks when scheduled. Critical to this job was providing a customer friendly service and offer help and advice wherever possibleand teach swimming lessons to all ages; from the basic concepts of swimming to activities, strokes and games.

Moreover, my initial interpersonal experience stems from working at Summer Camps where I acted as coach/teacher at summer camp.This kind of work I enjoy doing thoroughly and find very satisfying. 

Coached and taught students gymnastics for ages the ranged from 4 yearsto 12 years old. Helping children learn new skills and work on learned skills to continue with their progress for higher levels. As a summer camp counselor for the same ages I planned and implemented activities for the children that were cared for throughout the day. Activates included arts and crafts, skill building, outside sports, and monitored free time. Scheduled and ran private Birthday parties for the gym during the hours that the gym was not open for team or lessons. Greeted children and parents, talked with parents about child progress on skills learned during lessons. Answered phones and returned calls, collected money for classes while helping keep up with office records. In charge of custodial duties for the entire facility.

I hold two Degree qualifications, both obtained from University College Dublin.

The first degree I hold is a Bachelor of Arts (Level 8)degree in Geography and Politics/International Relations. This wa s a three year undergraduate programme full time from Septemeber 2009 to October 2012. I achieved Second Class Honours in this course. 2.2

The second of my academic qualifications is a Masters of Arts (Level 9) in Geography. This was a full time 1 year course September 2013-August 2014. I achieved Second Class Honours Grade 2.2.

·     Key skills I have attained from both my experience at University and in the workplace is the the ability to analyse, model and interpret data so as when looking at trends and patterns a methodical and logical approach can be assumed so as informed decisions can be made to help companies when predicting demand for services or goods. 

I have strong problem solving skills which are essential to analyse market research and trends in consumer feedback and when interpreting opinion poll analysis which goes hand in hand with having a high level of accuracy and attention to detail which is pertinent when checking quality control standards in all areas.

I am integral team player as I aim to work collaborate closely with my colleagues and managers in supporting them in the delivery of the service to all customers and stakeholders and  be effective in participating in group meetings as I aspire to working and sharing ideas with others in order to get tasks and projects completed resulting in  the company's interests and objectives being achieved. I can provide and follow leadership directions and have managed challenging situations regarding discipline and behaviours. I have helped develop goals for the organisation and motivate others in the group and identify tasks needing completion by myself or delegate to appropriate personnel. 

 I am proficient in the use of all Microsoft packages covering Outlook Email, Word, powerpoint, Access and Excel.  I have excellent Communication skills - able to organise and present ideas effectively and clearly in both formal and informal ways (verbal and written form) and    listen carefully and respond to verbal and non-verbal messages.

A skill I have come to develop over time which is essential in any workplace and one I embrace using is adaptability. I think I excel in new and challenging situations. I’ve never been one to be daunted by an unexpected issue, because I find remaining calm helps you find better solutions. I enjoy getting to know new colleagues and settle into an organization’s methodology fairly quickly. No two jobs or tasks are ever the same, so I find it is best to always anticipate unforeseen problems. I’ve worked in fast paced positions before, so I’m confident in my ability to identify and solve problems under pressure.

I would consider myself to be a critical observer and able to manage and resolve conflicting situations. Both these skills respectively speaking are key in any organisation particularly at analysing and  interpreting data and  developing mutually beneficial relationships in a situation so you can influence and persuade people, whereby a settlement is negotiated creating a win-win solution that serve the best interests of the company and the individuals involved.

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I    

English is my mother tongue.

I know some French phrases.

I attended St. Macartans College secondary school where I obtained a Junior Certificate Level  qualification in 2006 (equivalent to GCSE level) in English, Math, French, Business Studies, Geography, History and Science.
I also earned a grade C3 in English Higher level, Maths B3 Ordinary level, Irish C2 Higher level, Business Higher level C2, Geography B2 Higher Level and French Ordinary Level B3 at Leaving Cert level (equivalent to A Level)

N/A at this time

Swim Ireland Member through Teaching and as A Competitor.

My interests span across  multiple fields which I believe in turn flow nicely with my interest in working for this comapny. I am highly enthusiastic about monitoring current  affairs including the political landscape globally and ongoing trends in military, humanitarian and political conflicts in the middel east, Russia, North Africa. I am interested in viewing how the ongoing geopolitcal  dynamics amongs the various regions develop and unfold from time to time.

I am also a keen sport enthusiast. I follow all sports in general and like to analyse what preparation teams and individuals do for their sport. Of particular interest is the sport science background used by professional teams. I myself am a keen competitor in both swimming and cycling. I train for these sport at least once a day and enjoy competing in local and international events.

I am a keen volunteer. I enjoy helping out and being willing to learn and where possible contribute to the wider community. CurrentlyI help out with my local swimming clunb where I teach and coach swimming to both children and adults. I also help out with Special Olympic groups in swimming and in Basketball groups to.

I also like reading the newspaper and thriller books to.I enjoy going to the Cinema.

I am enjoy travelling in my spare time, meeting new people, discovering new cultures and learning from different points of view. I am open to the possibility of re-locating to Cyprus as I am very familiar with the location and would relish working and contributing to Cypriot economy and society as a whole.

Mr. Paul Kerr

Service Delivery Manager 

Recruitment &Selection Shared Services 

Business Service Organisation

Rosewood Villa

Co.Armagh

paul.kerr@hscni.net