CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
Victory House
Limassol
3030
Limassol
Job Description
On behalf of one of our clients, a leading provider of foreign exchange trading services and due to the expansion of our services we seek to recruit experienced in Forex speaking Client Relationship Officers. Speaking fluent Portuguese.
The Client Relationship Officer, will be reporting to the Chief Sales Officer.
Job Responsibilities
- Maintaining contact with existing clients to ensure high levels of client satisfaction.
- Providing general information regarding company’s platforms and services offered.
- Informing all existing and potential clients of any new products and promotions that the Company is offering.
- Demonstrating the ability to interact and cooperate with colleagues, building trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, solve problems creatively and demonstrate high integrity.
- Maintaining professional internal and external relationships that meet Company’s core values.
- Providing quality and efficient live support to existing and potential clients.
- Answering all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.)
- Liaising with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.
- Providing troubleshooting and support for the basic functions of the trading platform.
- Welcome calls/call back requests.
- Informing and assisting all clients in relation to the use of all current and future products.
- Post information regarding Company’s products and services to relevant forums.
- In addition to the these duties the Employee may from time to time be required to undertake additional or other duties within his capacity as necessary to meet the needs of the Employer’s business.
Job Requirements
- University / College graduate in business, marketing, or computer related field or equivalent
- Relevant Experience in the Forex Industry would be considered as an advantage
- Dynamic and self-motivated with strong sales skills
- Good organizational and time management skills
- Excellent knowledge of English and one of the above languages.
The company provides an excellent remuneration package to its successful candidates, with a 13th salary, medical insurance and other benefits.
How to apply
If you will be interested for the job position please send your CV at the email recruitment@work-channel.com
